- Introduction
These Terms & Conditions (“Terms”) govern your use of the Robber Stopper website and the purchase of products from our WooCommerce store.
By accessing our website or placing an order, you agree to be bound by these Terms.
Robber Stopper (“we”, “us”, “our”) is a South African business supplying vehicle security products.
- Products
We specialise in vehicle security products, including the Robber Stopper gear lock.
We make every effort to ensure product descriptions, images, and specifications are accurate. However, minor variations may occur.
- Pricing
• All prices are listed in South African Rand (ZAR)
• Prices may change without prior notice
• We reserve the right to correct pricing errors at any time
- Orders and Acceptance
• An order placed through our website constitutes an offer to purchase
• We reserve the right to accept or decline any order
• Orders are only confirmed once payment has been successfully received
- Payment
We accept secure online payments via available PayFast gateways.
Orders will only be processed once payment has cleared.
- Delivery
• Delivery is available within South Africa unless otherwise stated
• Estimated delivery times are provided as guidance only
• We are not responsible for courier delays outside our control
- Risk and Ownership
Ownership of goods passes to the customer once full payment has been received and the product has been dispatched.
Risk of loss or damage passes to the customer upon purchase.
- Returns and Refunds
Returns and refunds are governed by our Returns & Refund Policy, which complies with the Consumer Protection Act (CPA), 2008.
Please refer to that policy for full details.
- Consumer Protection Act (CPA) Rights
Nothing in these Terms limits your rights under South African consumer law. Where applicable, the CPA will take precedence over these Terms.
- Warranty
Products may carry a limited warranty against manufacturing defects.
The warranty does not cover:
• Incorrect installation
• Misuse or negligence
• Normal wear and tear
• Damage caused by external factors
- Installation Responsibility
Customers are responsible for proper installation of the product.
We are not liable for damage resulting from incorrect installation or unauthorised modifications.
- Website Use
You agree not to:
• Misuse the website
• Attempt to disrupt or hack the site
• Use content without permission
- Intellectual Property
All content on this website, including the Robber Stopper brand, logos, product images, and text, is the property of Robber Stopper and may not be copied or used without written permission.
- Limitation of Liability
To the fullest extent permitted by law, Robber Stopper shall not be liable for:
• Indirect or consequential damages
• Losses arising from misuse of the product
• Delays or failures outside our control (e.g. courier delays)
- Privacy
We respect your privacy and handle your personal information in accordance with applicable South African data protection laws (including POPIA where applicable).
- Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
- Contact Information
For any questions regarding these Terms, please contact us:
Email: admin1@robberstopper.co.za
WhatsApp: 084 516 8025